Hi, I'm Wilder

Web developer & hospitality specialist from La Fortuna, Costa Rica. I combine digital design and customer experience to grow tourism businesses.

See My Work

I can assist you with

  • Tripadvisor Set up and optimize your Tripadvisor listing, profile & review strategy
  • Google Help with Google Business Profile, reviews & visibility
  • Airbnb Assist with Airbnb profile setup, descriptions & guest messaging
  • Expedia Guide you on how to get listed and manage rates/bookings
  • Booking.com Support with listing creation, content & guest reviews
  • Hotels.com Assist with OTA setup, pricing tools, and profile polish

Who am I?

Hospitality meets web development

I’ve worked in guest services and front desk roles at some of La Fortuna’s top hotels — taking care of guests, managing OTAs, and keeping daily operations running smoothly. Today, I build websites for tourism businesses — like ticotrekker.com and greenecopark.com — combining tech skills with real-world hospitality experience.

Wilder Hernandez pic

About Me

I’ve gained hands-on experience in reception and guest services at well-regarded hotels around La Fortuna, learning how to manage hospitality systems and ensure great guest experiences.

Now, I bring that same service mindset to the web. I design and build clean, responsive websites using HTML, CSS, JavaScript, and WordPress.

Skills & Tools

  • Cloudbeds, Opera PMS, OTA channel management
  • WordPress, HTML, CSS, JavaScript, Java, Python, Ruby
  • Office Suite: Excel, Outlook, SharePoint
  • Problem-solving, adaptability, bilingual (B2 English)
📨 Contact Me

Where I’ve worked

Hotel Campos Arenal

Reception & Reservations · 2025 – Now

Managed reservations, OTAs, payments, and guest support using Cloudbeds.

Tabacón Thermal Resort

Receptionist · 2022 – 2024

Handled bookings and guest service using Opera PMS. Helped increase client satisfaction.

Freelance Web Developer

2021 – Now

Custom WordPress design and static site development for tourism and small businesses.

Portfolio

Projects I’ve worked on

Here are a few of my freelance and self-managed web projects:


Shuttle Service Website

Tico Trekker

A Costa Rican tourism site promoting nature and adventure travel experiences.

Visit site

Eco-Tourism Site

Green Eco Park

Official website for an eco-park offering zipline, nature walks, and sustainable travel experiences.

Visit site

Construction Company Website

Construcciones La Fortuna

A professional website for a local construction company in La Fortuna, showcasing residential and commercial building services.

Visit site
Sloth hanging

Let's work together!

If you’re looking for someone who understands both customer experience and digital tools — let’s connect.

Whether it's improving hotel operations or building better tourism websites, I bring both technical skill and real-world hospitality experience.

Contact Info

© 2025 wilder.fyi 💚